Financial services executive - BUSINESS Consultant


Connie Leung
True wisdom is in knowing you know nothing (by Socrates)
Accomplished financial services executive with global experience in business transformation and client success. Has held multiple senior positions of COO, CAO, Business Executive and Global Head of Clients in global banks, broker dealers and investment managers.

Products coverage: Global Markets, Liquidity Management, Securities & Fixed Income, Collateral Management and Clearing, OTC Derivatives, Prime Services, Alternatives Investments and Hedge Funds.

Specialize in managing strategic and change initiatives, organization development, cross functional matrix reporting, business and product development, business process outsourcing, risk and control governance and executive management. Strong advocate of building sustainable business; focusing on partnership with clients and driving growth. Embrace technology as a change agent to improve efficiency, reduce risk, make well informed decision and enhance business result.

Multi-lingual and multi-cultural leader with passion for diversity and inclusion, mentorship, and sponsorship to build successful teams. Have managed global teams in New York, Florida, London, Manchester, Brussels, Tokyo, Hong Kong, Singapore, Australia and India.

Interested to discuss opportunity, please email me at:


  • Received an award or special recognition
  • Held a C-level position within an organization
  • Received one or more certifications
  • Networked with other professionals
  • Earned one or more college degrees
  • Limited-edition achievement recognizing early members of Workfolio
  • Received one or more promotions within an organization
  • Endorsed by co-workers or clients
  • Spoken in front of an audience about an area of expertise
  • Donates time to philanthropic causes or organizations


  1. Vice Present, The Northern Trust Company

    Foreign Exchange - Global Head of Onboarding and Trade Support

  2. -
    Managing Director, BNY Mellon

    Managing Director - Global Head of Client Onboarding for Global Markets 2017 - Present

    Managing Director - Global Head of Client Service for Collateral Services 2015 - 2017

    Director - CAO & Business Manager for APAC Collateral Services 2013 - 2015

    Director - Regional Head of Client Service for APAC Collateral Services 2009 - 2013

  3. -
    Vice President, Deutsche Bank AG

    APAC Head of Client Service & Client Reporting for Prime Finance

    Managed Asia team across 4 locations (HK, Singapore, Tokyo, and Australia). Restructured client service team in Asia to combine client service coverage of Equity Prime Brokerage and Synthetic Equities (OTC Swaps) to provide single point of contact coverage model to clients. Established new Client Service desk in India from scratch.

  4. -
    Director - COO, CITIC Capital Markets Ltd.

    Originated as part of business development team during setup stage. Accountable for establishing platforms for fund administration, operations, compliance, and risk management. Advised senior management and project managed transition of business strategies from traditional retail fund products to alternative investment fund products.


  • Client Service & Operations
  • business Management
  • Process transformation
  • Social Media
  • Product Management
  • Public Speaking
  • Python
  • Lean six sigma
  • Blockchain
  • Certified Public accountant


  • 80+
    Managed Team Size
  • $1bil
    Alternative Investment AUM
  • $50b
    Financing assets under management

Questions & Answers

Why did you choose your profession?
I always have passion of helping people. With the understanding of how financial markets work; I found the areas of collateral financing, prime brokerage and hedge funds are extremely interesting and also be able to help our clients succeed.
Who are your main influencers?
I have a lot of admiration for courageous women who have been relentlessly driving changes; such as Rosa Park, Ruth Bader Ginsburg and Michelle Obama. Their actions spoke the loudest of their beliefs and have set example for generations to come.
Describe your greatest accomplishment.
In 2013, as part of the passion to drive gender diversity, I have the opportunity to collaborate with three other banks and formed a network of financial institutions (SWIN) to drive that initiative. In a short two years, SWIN has grown to be a community of 16 companies which hosted many public and private events in training, promoting and sharing the gender diversity experience.
What are you working on right now?
Recently, I am learning everything about technology, from social media to coding to blockchain and machine learning; with the purpose of welcoming the appreciation of technology to improve lives and drive business success.
What are your long-term goals?
Substantiality - no matter in business or in humanity. I hope to mentor and coach the next generations and groom them to be responsible leaders for the future.

Proudest Accomplishment

Founder of the Singapore Women Initiative Network (SWIN) in 2013

Experience Highlights

  • The Bank of New York Mellon
    Managing Director - Global Head of Client Onboarding for Global Markets
  • The Bank of New York Mellon
    Managing Director - Global Head of Client Service for Collateral Services
  • CITIC Capital Markets Limited
    Director - Chief Operating Office
  • Deutsche Bank AG
    Vice President - APAC Head of Client Service & Client Reporting for Prime Finance

Education Highlights

  • University of Hawaii at Monoa
    Bachelor of Business Administration - Accounting & Travel Industry Management


  • Junior Achievement Singapore & USA
    Volunteer instructor
  • Diversity & Inclusion Council at BNY Mellon
    APAC Chair
  • Women Initiative Network (WIN) at BNY Mellon
    APAC regional chair


  • Personal
    Travel, cooking and golf
  • Professional
    Leadership, coaching and mentorship